We hope you like your order! But just in case you are not satisfied with 100%, we have simplified the whole process for you.
We accept postmarked returns within 60 days of the original purchase date.
Within 40 days from the date of purchase, your return will be postmarked with our return label and we will bear the transportation cost.
For returns 40 days after the date of purchase, or other returns after the first return of the same order, a fee of $7.99 will be deducted per package, or you can use the local post office to process the return at your own expense.
Note: 1. Undamaged, unwashed, undamaged items must be returned and all original labels must be affixed.
2 . Items with non-refundable marks and free gifts are non-refundable.
3.Please do not send the return order to the address on the parcel. This is not the sender's address and will affect your sender's processing.
The return will be processed within 7 days after receipt of the package. A refund will be sent to your original payment account within 14 days. Note: the original transportation and insurance premium are non-refundable.
If you have completed all the steps but have not received a refund, please contact us at [email protected]